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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I was asked to update my asus,which i did now my computer

Customer Question

i was asked to update my asus,which i did now my computer isnt working
JA: Just to clarify, what's the exact model of your Asus? And what operating system are you running?
Customer: where would i find this info
JA: Have you installed any updates recently?
Customer: this morning when it asked me to update my drivers
JA: Anything else you want the computer expert to know before I connect you?
Customer: i want my computer to work like it has been before i updated
Submitted: 11 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 11 months ago.

Dear Client,

thank you very much for your question. My name is***** am a computer expert since 17 years and I will be assisting you today.

Can you please let me know what exactly you have updated? Do you mean a Windows Update? What exactly is now not working anymore?

Thanks for your patience and best regards,

Lorenz Vauck