For Online Computer Support, Ask a Computer Technician
I'm sorry about the issue. Did you create or sign up for a new google / gmail account recently?
What happens when you sign out / sign in your previous gmail email address?
Do you have a cell phone number ending with the two digits 63?
Please reply at the box below. Thank you,
No, we cannot make any change on your computer. It looks like you've accidentally created a new gmail email account. I will help you fix this issue.
Do you remember your email password?
I'm sorry. Who created a new account on your computer? Did you let anyone use your computer?
- Can I connect remotely to your computer, so I can fix your email issue directly and quickly on your computer now?
Please reply at the box below; we guarantee our service, so don't worry. Thank you,
When you are at the gmail.com website, when you are in the wrong email account, can you click on the big letter icon at the upper right corner, then click on option "Sign out", then if needed, select the option to Sign in with a different account or to Add account (scroll down first if needed,, then enter / sign in your original gmail email address and check.When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help; we guarantee our service. Thank you,