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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I had malware on my pc, had it removed, but now i cannot log

Customer Question

i had malware on my pc, had it removed, but now i cannot log into fb
JA: When did you last use the account?
Customer: 11/12/16
JA: Have you installed any updates recently?
Customer: i keep putting in my id and fb does not accept my info
JA: Anything else you want the computer expert to know before I connect you?
Customer: no i just want to recover my account
Submitted: 8 months ago.
Category: Computer
Expert:  Cory replied 8 months ago.

Welcome, I am Cory. Thank you for asking your question today.

I am sorry you are having problems.

Have you done anything else besides try to login?

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