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thank you very much for your question. My name is***** am a computer expert since 17 years and I will be assisting you today.
Please let me know your problem and I will try to help you.
Thanks for your patience and best regards,
Thank you for your reply and I am so sorry to hear this! Can you let me know at which stage it requests the password ***** you? Is it directly after pressing the power button or for the Windows login?
I am sorry to hear that, this one is rather difficult, most often impossible to remove, I will forward you to our other experts here that might be a better fit for such a case, since I am specialized for Windows login passwords only. I wish you best of luck and send regards,
So what you're saying is that, as soon as you see the BIOS screen, there's a password?
Regardless if the laptop has a BIOS password ***** not, you can take the hard drive out of the laptop, put it in an USB external caddy, and backup the contents to another computer.
Here's the USB caddy you need: http://www.newegg.com/Product/Product.aspx?Item=0VN-0003-000W5&cm_re=laptop_hard_drive_enclosure-_-0VN-0003-000W5-_-Product
I don't have anything to do with payment; I'm just answering the question and trying to help you save what you can off of the laptop.If you have questions related to payment with JustAnswer, contact them at: 1-***-***-**** (US\Canada).
Then tell me if the password ***** ***** BIOS or on Windows.
If it's on Windows, it's a lot easier to bypass; we can use a password ***** tool to get rid of it.If it's on BIOS, you're going to need to dismantle the laptop, take out the CMOS battery for about 5 minutes, and then put it back in to see if the password *****
Hey. Check this out. Here's a way to potentially reset the password ***** dismantling it.Look at Option 3. I can guide you through it.Link here: http://www.wikihow.com/Clear-BIOS-Password