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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I call Microsoft and they said I had no account after up

Customer Question

I call Microsoft and they said I had no account after up dating my account
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: i wasd try but got frustrated with the guy i i have no account i been with Microsoft for 13 year iwant to reinstate tried that but i want my old email not a new one
JA: Have you installed any updates recently?
Customer: i try to make a new one he could not found my account i update lasrt Monday and got a email to call microsoft
JA: Anything else you want the computer expert to know before I connect you?
Customer: just want to reinstate with old email
Submitted: 8 months ago.
Category: Computer
Expert:  Byron replied 8 months ago.

Hi. My name is***** you for you question and the opportunity to assist.

Can you tell me your old email address please and I can check the status?

You can send it to me using the "Type your reply here" box below and clicking Send.

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