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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9077
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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My great nieces delete everything in my tablet so now trying

Customer Question

My great nieces delete everything in my tablet so now trying to get into my yahoo mail and can't being I didn't update my number I know my old number it can't get the info needed can you please help
JA: How long have you had this issue with your Yahoo account?
Customer: One week
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: No just really want to get into my ys
Submitted: 10 months ago.
Category: Computer
Expert:  arsufi2002 replied 10 months ago.

Hi,

My name is ***** ***** of the expert in computer category. I would like to assist you with your issue and would be your active expert..

Please let me know your lost email id?

Customer: replied 10 months ago.
forgot my password ***** I can't get into my email
Customer: replied 10 months ago.
I just paid money to get you so now I pay for your service
Customer: replied 10 months ago.
Hello I already paid
Customer: replied 10 months ago.
Can you please help
Expert:  arsufi2002 replied 10 months ago.

please wait

Expert:  arsufi2002 replied 10 months ago.

can you double check the spelling. It says there is no email with given id

Customer: replied 10 months ago.
Expert:  arsufi2002 replied 10 months ago.

Have you set recovery email id?

Customer: replied 10 months ago.
No
Expert:  arsufi2002 replied 10 months ago.

Do you have any other device which still has access to this email?

Customer: replied 10 months ago.
No thought my phone but no luck
Expert:  arsufi2002 replied 10 months ago.

do you have a second email id?

Customer: replied 10 months ago.
Customer: replied 10 months ago.
I just got this email
Expert:  arsufi2002 replied 10 months ago.

I am sorry, its not working..

I shall opt out question to other experts to see they can help in this

Thanks

Customer: replied 10 months ago.
Okay so you'll call me or text me
Customer: replied 10 months ago.
All the info I've given you all this is private rite
Expert:  Robert M. replied 10 months ago.

the only recovery option seems to be that phone number

if you don't have that number anymore you might try calling it and hoping somebody has the number now and will be nice enough to tell you the code that they send on it.