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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I've lost my guy # 1362555022, HP Pavillion I had

Customer Question

I've lost my guy #(###) ###-####
JA: What kind of computer do you have?
Customer: HP Pavillion I had just purched the ASSURE anti-virus and had to restart it. the link I was give on the desktop I guess was deleted when I tried to reopen
JA: Have you installed any updates recently?
Customer: Just now the ASSURE. can you recover my case #?
JA: Anything else you want the computer expert to know before I connect you?
Customer: Well, he was on my sceen, trying to rid my outlook of virus and therefore sold me the ASSURE. the link was to get me back to him,,,I hve the heading for the link
Submitted: 11 months ago.
Category: Computer
Expert:  Michelle replied 11 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 11 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

let me know when you are ready.