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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to set up an account and I am having trouble.

Customer Question

I am trying to set up an account and I am having trouble. the phone number you have is not mine. what can I do?
JA: Have you contacted anyone about your account?
Customer: No I have not.
JA: Have you installed any updates recently?
Customer: no, I have never gotten my account set up yet
JA: Anything else you want the computer expert to know before I connect you?
Customer: that is all.
Submitted: 11 months ago.
Category: Computer
Expert:  Russell H. replied 11 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Who are you trying to set up an account with, please?