How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Ble to log on to my e-mail,what can I do? No I haven't, is

Customer Question

ble to log on to my e-mail,what can I do?
JA: Have you tried having password ***** directions emailed to you?
Customer: No I haven't, is it worth a try?
JA: Have you installed any updates recently?
Customer: yes, Norton security setup
JA: Anything else you want the computer expert to know before I connect you?
Customer: Service very slow,when I go to log on I get a gray square with a frown face
Submitted: 8 months ago.
Category: Computer
Expert:  Martin replied 8 months ago.

Hello, how are you?

Which email service are you using?

For example: AOL, Hotmail, Yahoo, Gmail

Related Computer Questions