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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I enter forgotpassword...they never email back password

Customer Question

I enter forgotpassword...they never email back password *****
JA: When did you last reset your username and password?
Customer: about an hour ago...
JA: Have you installed any updates recently?
Customer: yes I AM 87yrs old and cant remember
JA: Anything else you want the computer expert to know before I connect you?
Customer: you have got to be was a gift and I have been fighting with it
Submitted: 9 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 9 months ago.

Hi ,My name is***** am sorry to hear that you are having this issue.I will be glad to assist you with this.What is the email address please?