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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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New computer with something besides old aol, several months.

Customer Question

New computer with something besides old aol
JA: How long have you had this issue with your A.O.L. account?
Customer: several months. came with new computer.
JA: Have you installed any updates recently?
Customer: Probably.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 11 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 11 months ago.

Hi,

I'm sorry about the issue. What's the make / model of your new computer?

What's the issue with it? Or what do you need help with on your new computer?

Please reply at the box below. Thank you,

Customer: replied 11 months ago.
Dell computer with hard drive in computer screen. Don't know model. Had one year or so. Has software named Cortina. I just want my old aol page back
Customer: replied 11 months ago.
send me instructions. if works, I will gladly pay you
Expert:  Viet - Computer Tech replied 11 months ago.

Are you looking for the AOL Desktop program?

What happens when you go to the aol.com website?

What's your internet browser program, such as Microsoft Edge, Internet Explorer, Firefox, Chrome, etc.?

Can I connect remotely to your computer, so I can fix this issue directly on your computer for you?

Please reply at the box below; we guarantee our service. Thank you,