How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I asked a question on Nov 30 with no reply---My Hoyle card

Customer Question

I asked a question on Nov 30 with no reply---My Hoyle card games on a Dell xp are not able to be downloaded. Gary (###) ###-####
JA: Just to clarify, what's the exact model of your Dell? And what operating system are you running?
Customer: I am not a comp. guru--It says Latitude D620
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 9 months ago.
Category: Computer
Expert:  Russell H. replied 9 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Your card games, currently working on a Windows XP system, cannot be downloaded... to what other machine? from what source?

Let me know the full circumstances, and I will help you if it is at all possible.

Customer: replied 9 months ago.
I don't know how to answer your question. Other Machine ? Source ?
Expert:  Russell H. replied 9 months ago.

They cannot be downloaded.

From where?

To what computer, or Windows version, or what other computer, or is it the same computer with Windows XP on it?

Let me know, please. Thanks.

Expert:  Russell H. replied 9 months ago.

(I regret that I am not able to offer Secure Remote, or Live Phone Call service at this time; However, your request is still open to other Experts in this category, and one of them may pick up on it at any time.)