How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I rec'd an email to verify my password, I left it on but had

Customer Question

Andy, I rec'd an email to verify my password, I left it on but had to take my to garage for overhaul (way past due) and was preoccupied afterward - then when I tried to respond the message "this link no long available" or something similar - to verify my password ***** *****
JA: When did you last reset your username and password?
Customer: I just joined and gave all information this morning around 9:30-10:00
JA: Have you installed any updates recently?
Customer: No - I have nothing since the info and password ***** I did close out the saved photos before attempting to respond to password ***** - would that make a difference
JA: Anything else you want the computer expert to know before I connect you?
Customer: Don't think so except I really would like to retain that password ***** it is so easy to recall and I use it most often
Submitted: 10 months ago.
Category: Computer
Expert:  Kris R replied 10 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris R replied 10 months ago.

Is this Outlook on your PC?