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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I just purchased HP 4650 All In One series Printer. I tried

Customer Question

I just purchased HP 4650 All In One series Printer. I tried to follow the
instruction sheet and CD. I can print from my computer but I can not
print from on-line, which is very important for me.
I called HP Printer Support. I think I got someone from a foreign country
who wanted to charge me $300.00 dollars to do something that my old
printer was already doing. I purchased a new HP Printer but i am very
disappointed with this result.
Can you Fix this Problem???
Submitted: 10 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 10 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

The best option will be to use a screen connect remote session so that I can connect to your computer directly and do this for you.

I will send you the info.