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Hello and welcome to justanswer. My name is***** will be assisting you today.I will try my best to help you.Could you please provide the following details.
To clarify are you trying to transfer your existing kaspersky to a new computer ?
Did you purchase this kaspersky online also is a multiple license kaspersky ?
Note: - If you are getting pop up message regarding secure remote assistance offer it’s an automated pop up, you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me.
Please answer my above questions so that i can help you better.
Reply using the box below
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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
let me know if you need any help.