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Will not let set new password. Can not remember. Trying to

Customer Question
will not let set new...
will not let set new password
JA: When did you last reset your username and password?
Customer: can not remember
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: trying to locate a android phone
Submitted: 1 year ago.Category: Computer
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Answered in 6 minutes by:
11/10/2016
Tech Support Specialist: Josh, Support Specialist replied 1 year ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,005
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Tech Support Specialist: Josh, Support Specialist replied 1 year ago

What are you trying to set a new password *****?

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Andy
Andy, Computer Consultant
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