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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need to know what the settings for google mail to bring it

Customer Question

I need to know what the settings for google mail to bring it into my outlook
JA: How long has this been an issue?
Customer: We just changed our website and mail. I have it where I can send out mail but apparently the incoming settings are different.
JA: Have you installed any updates recently?
Customer: Probably, can't think of it right off hand. I run Office 2007
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 9 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 9 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

You can reply to me here by typing in the box below please.

Try these steps please.

*before you can configure Outlook to work with Gmail, you must configure Gmail to work with Outlook. To do that, you must enable the IMAP protocol for your Gmail account. Here are the steps:

  1. Log into your Gmail account.

  2. Click the gear icon at the top right, then choose Settings.

  3. Click Forwarding and POP/IMAP to bring up the POP and IMAP settings.

  4. Click Enable IMAP.

  5. Click Save Changes.

After you configure Gmail for IMAP, you can add your Gmail account to Outlook. Here are the steps for Microsoft Outlook 2013:

  1. Start Outlook .

  2. Choose File→Account Settings.

  3. In the Account Settings dialog box, click New.

  4. Choose Email Account, then click Next.

  5. Choose Manual Setup or Additional Server Types, then click Next.

  6. Choose Pop or IMAP, then click Next.

  7. In the Add Account page, enter the following information:

    Your name:The display name you’d like to use

    Email address:Your complete Gmail address (e.g.,***@******.***)

    Account type:IMAP

    Incoming mail

    Outgoing mail server (SMTP)

    User name:Your complete Gmail address (e.g.,***@******.***)

    Password:Your Gmail password

  8. Click More Settings.

  9. Click the Outgoing Server tab.

  10. Select My Outgoing Server (SMTP) requires authentication.

  11. Select Use Same Settings As My Incoming Mail Server.

  12. Click the Advanced tab.

  13. Enter the following information:

    Incoming server (IMAP):993

    Use the following type of encrypted connection:SSL

    Outgoing server (SMTP):465

    Use the following type of encrypted connection:SSL

  14. Click OK to close the More Settings dialog box.

  15. Click Next.

  16. Be patient while Outlook tests the connection.

  17. When the test completes, click Close. (If the test is not successful, carefully double-check all of your entries.)

  18. Click Finish.

Expert:  Randy Computer Tech replied 9 months ago.

Let me know if this does not work and we can try another solution.

Please reply and let me know if you need any other assistance,

Also, please take a moment to rate my service by choosing one of the stars at the top then click submit.

Thank you!