How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have a mac computer that needs cleaning up do y'all do

Customer Question

i have a mac computer that needs cleaning up do y'all do that i have life time with geek
JA: What's the make/model of your device? How old is it?
Customer: Mack book pro don't know how old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: its very slow
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no not really
Submitted: 11 months ago.
Category: Computer
Expert:  cvd4311 replied 11 months ago.

The best thing to do is call the geek squad and make and appointment to bring in your mac computer. You might have to leave it for a few days to clean up. You can also do your own factory reset (but make sure everything is backed up). That will also clean your mac and it is free of charge.

Expert:  cvd4311 replied 11 months ago.

Good Morning did you still need help with cleaning up your computer? Your factory reset is free to do.