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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Start "ASUS Chromebook C202SA-YS02 in safe mode, ASUS

Customer Question

start"ASUS Chromebook C202SA-YS02 in safe mode
JA: Just to clarify, what's the exact model of your Asus? And what operating system are you running?
Customer: ASUS Chromebook C202SA-YS02 11.6-Inch I don't know operating system. I got a virus. I saw how to remove in on line but I need to start in safe mode
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Computer
Expert:  Cody replied 10 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 10 months ago.

go to start menu --> search msconfig.exe --> boot tab --> select safe and network --> Ok and restart.

Expert:  Cody replied 10 months ago.

did this work for you?