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Do you have Windows XP, Vista, 7, 8, or 10?
Click on the Start Menu and tap on All app then click on Command Prompt and run as Administrator
In the black box type:
sfc /scannow (there is a space between sfc and /scannow) and press enter
The system scan will run - Please let me know the results
Thank you for the update
No problem. Please come back here when you have a minute
Okay, thank you.