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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Now paid £20 and got cut off

Customer Question

Now paid £20 and got cut off
Submitted: 10 months ago.
Category: Computer
Expert:  Kris R replied 10 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris R replied 10 months ago.


What's the issue you are having?



Customer: replied 10 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 10 months ago.
I have already paid £50 today and my wife paid £26 separately, and neither of us have spoken to anyone. Issue is outstanding.
Expert:  Kris R replied 10 months ago.

Can you explain what your issue. I have no other information rather than:

"Now paid£20 and got cut off"

Customer: replied 10 months ago.
We can't connect our Epson SX235W pringer to our new BT WiFi.
Customer: replied 10 months ago.
My wife paid £26 on her debit card, money went across but it wouldn't let her put her email address in as I had given the address as an alternative one as it wouldn't except my password.
Customer: replied 10 months ago.
After paying the first 20 pounds this evening and getting cut off I then proceeded to pay another 30 odd pound and still didn't get anywhere.
Expert:  Kris R replied 10 months ago.

Regarding the other questions, can you give me the URL of them?

I will flag them to customer services and they will be able to refund them.

Once you have done this I can have a look at your issue.

Customer: replied 10 months ago.
Where will my wife find the URL to her's? She didn't put her email address in so can't track it back. Only proof is its in her pending section in her bank.
Expert:  Kris R replied 10 months ago.

It asks you for an email when you sign up

If you email***@******.*** they will be able to help