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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My Acer Aspire V5 873 G computer is not starting up. It gets

Customer Question

Hello My Acer Aspire V5 873 G computer is not starting up. It gets to the point where I can see the Acer Beyond Limits logo and then says restart and goes no further.
JA: What's the make/model of your device? How old is it?
Customer: Aspire V5 Model 873G 9491?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: This started happening today. It was doing some updates.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I think that is all I can think off. Thank you.
Submitted: 9 months ago.
Category: Computer
Expert:  Cody replied 9 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 9 months ago.

What operating system does this have?

Try pressing F8 repeatedly on startup. (power if off, power it on and press F8)