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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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On the router there is a light for the router it is not

Customer Question

on the router there is a light for the router it is not flashing like the other lights on the router and my internet is not working. does this mean I need get another router.
JA: Have you tried "power cycling" your router -- unplugging it and letting it rest for about ten seconds?
Customer: I have not. will the battery have too be disconnected to then
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Computer
Expert:  Tim replied 10 months ago.

Hey there, I'm Tim and will be assisting you. Please give me more info, do you mean by updates you updated windows or mac, and not the router?