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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot open my documents folder. It is blocked by a

Customer Question

I cannot open my documents folder. It is blocked by a shortcut message, asking for a disk I have never used. I have been using this folder right along.
JA: What kind of computer do you have?
Customer: homi? energy star?vsus?
JA: Have you installed any updates recently?
Customer: no, it says windows on the back. My son bought this, so I am very ignorant
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just that I really need my documents as I have my sermon in there I plan to use tomorrow
Submitted: 8 months ago.
Category: Computer
Expert:  Tim replied 8 months ago.

Hi there, I'm Tim....that sounds quite unusual, can you add any more info?

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