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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have an asus x54c laptop and I cant print some concert

Customer Question

I have an asus x54c laptop and I cant print some concert tickets the only thing I can see that's wrong is the battery light is on red as of thismorning yet ive never had it unplugged its always using ac
JA: Just to clarify, what's the exact model of your Asus? And what operating system are you running?
Customer: x54c and windows 10
JA: Have you installed any updates recently?
Customer: it did just alert that it updated java
JA: Anything else you want the computer expert to know before I connect you?
Customer: the light next to the battery which I don't know what that pic is it looks like a trash can thatone is blinking a faint redish to bright green
Submitted: 11 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 11 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Are you on the computer now?

You can reply to me here by typing in the box below please.