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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Caught in a power ground issue. Runs, but can not connect to

Customer Question

Caught in a power ground issue. Runs, but can not connect to the net. suspect a bloen componet. have no docs.
JA: Have you tested the connections by doing a ping utility test?
Customer: connection is dead on the computer side
JA: Have you installed any updates recently?
Customer: this was an electric short between the ground and the power line
JA: Anything else you want the computer expert to know before I connect you?
Customer: where can I find a shop that services the ASUS products?
Submitted: 9 months ago.
Category: Computer
Expert:  Cody replied 9 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 9 months ago.

Does it get to the desktop, can you login and access the start menu for example?