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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 36526
Experience:  Over 20 years of consulting to the IT industry
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I have done an apple update on my IPhone6. I need to

Customer Question

I have done an apple update on my IPhone6. I need to complete it by putting in my Apple password. Can you retrieve my apple password? I cannot open any other applications until I complete the update
JA: When did you last reset your username and password?
Customer: don't know
JA: Have you installed any updates recently?
Customer: perhaps a month ago
JA: Anything else you want the computer expert to know before I connect you?
Customer: I tried a variety of passwords, and its possible I tried 6 which would disable the phone
Submitted: 8 months ago.
Category: Computer
Expert:  Richard replied 8 months ago.

Hi there and welcome

To reset your password ***** this you can do via my link below

Then you can use this new password ***** this computer

If you have any problems or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

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