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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I purchased a Dell computer (Inspiron 15, with Intel Dual

Customer Question

I purchased a Dell computer (Inspiron 15, with Intel Dual core processing power, 4GB memory, 500GB hard drive and integrated webcam) with Windows 7 installed. Recently I had converted to windows 10 but have a lot of problems with it, especially with a lot of programs and files removed. Trying to restore the removed programs and files is a pain in the neck without success. Trying to restore Windows 7 is denied by Microsoft. I wonder if Dell can help me to restore Window 7 in my computer as I read from the Internet that someone was having the same problem as mine was successful in doing so with the help of Dell?
Calvin Poon ***@******.***
Submitted: 8 months ago.
Category: Computer
Expert:  Richard replied 8 months ago.

Hi there and welcome

How long ago did you install windows 10?

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