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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Access to my usual settings including firefox has

Customer Question

access to my usual settings including firefox has disappeared. it remembered my passwords. help
JA: When did you last reset your username and password?
Customer: as college student it happens every three months but the old accounts do not get updated only the school. i did it in early october. windows did this - i hate windows and won't use bing
JA: Have you installed any updates recently?
Customer: just this morning trying to installing your latest to get get my games back and my email. there is a starting installer text box saying "please wait" that is stuck in the middle of the monitor.
JA: Anything else you want the computer expert to know before I connect you?
Customer: are you developing an operating system to replace windows?
JA: No. I'm the computer technician's Assistant.
Customer: when I tried to use task manager to stop the installer it was not active.
Submitted: 8 months ago.
Category: Computer
Expert:  Cory replied 8 months ago.

Welcome, I am Cory.

Can you not access an account or is it a Firefox issue?

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