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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Slow and freezes then restarts itself, hp desktop windows 8

Customer Question

slow and freezes then restarts itself
JA: What kind of computer do you have?
Customer: hp desktop windows 8 upgraded to 10
JA: Have you installed any updates recently?
Customer: no, but 10/ 26 /16 it went black and said needed recover/ restore and restored itself 1 year before
JA: Anything else you want the computer expert to know before I connect you?
Customer: On 8/29/16 Comcast refered me to Tecchi solutions did a remote service because the printer didn't work
Submitted: 8 months ago.
Category: Computer
Expert:  IT Miro replied 8 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 8 months ago.

Please tell me if the computer freezes and restarts by itself at random times or only when you start a particular program?

Let me know,

IT Miro

Expert:  IT Miro replied 8 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

IT Miro

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