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Hello! My name is*****I am a certified computer professional who will assist you.
Please tell me if you access your e-mail account only on your Mac computer or another device as well, such as phone or tablet?
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Thanks for the information!I can help you with the issue you described; however, since there could be several possible causes of the problem, I suggest we establish a secure remote session so that I can see the problem myself and help you directly.Let me if you would like that.Thanks,IT Miro
No problem. I am glad the problem is gone now!
In case it returns, or if you require any other assistance, let me know.