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Need to know what fraudulent company did to computer, Dell…

Customer Question
Need to know what...

Need to know what fraudulent company did to computer

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Dell Intel inside CORE i3 Windows 10

Technician's Assistant: Have you installed any updates recently?

Not since the computer was worked on by your organization

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

Not that I can think of

Submitted: 1 year ago.Category: Computer
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Answered in 5 minutes by:
11/3/2016
Tech Support Specialist: Cory, Computer Technician replied 1 year ago
Cory
Cory, Computer Technician
Category: Computer
Satisfied Customers: 3,499
Experience: Computer Repair Technician 5+ Years
Verified

Welcome, I am Cory.

Did they have access to the computer?

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Tech Support Specialist: Cory, Computer Technician replied 1 year ago

Would you like me to connect remotely and look at it?

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