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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My asus C9OKCT040155 tablet will not start. It is charged --

Customer Question

My asus C9OKCT040155 tablet will not start. It is charged -- green lights are on.
JA: Just to clarify, what's the exact model of your Asus? And what operating system are you running?
Customer: asus C9OKCT040155 AD01
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just want to tablet to start up
Submitted: 11 months ago.
Category: Computer
Expert:  Martin replied 11 months ago.

Hello and welcome.

What happens if you press the power button for a full 30 seconds and then try to power it back on?

Customer: replied 11 months ago.
Should I have the keybroud on?
Expert:  Martin replied 11 months ago.

Yes, you should

Expert:  Martin replied 11 months ago.

Click on the blue icon and see if you can verify your account details next time the error comes up for the remote assistance