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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I was not able to understand the last peron I spoke with,

Customer Question

Andy I was not able to understand the last peron I spoke with
JA: What kind of computer do you have?
Customer: Dell
JA: Have you installed any updates recently?
Customer: I tried to install office 365 after it had an error aperson gave me the product number when I typed in the number I was not able to go ant further
JA: Anything else you want the computer expert to know before I connect you?
Customer: phone number(###) ###-####
Submitted: 11 months ago.
Category: Computer
Expert:  Martin replied 11 months ago.

Hello and welcome.

The Microsoft website should be giving you the product number as opposed to a person.

Did you purchase it online or from a store?