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Andy, Computer Consultant
5,316 satisfied customers
11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Find which password I use, Please. App for Real Estate.
Just Google Real Estate. I not sure what I doing. Hence forget password, trying to teach myself stuff. Get fed up with a trivial thing like password. Can you find what I used. … read more
David L
David L
Bachelor's Degree
5,675 satisfied customers
No icon too connect to internet. C55-A. Toshiba Satellite
I purchased McAfee virus protection and after tech attempted to install it I was no longer able to connect to internet… read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
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It is my Itunes account. I cannot access it on my computer,
It is my Itunes account. I cannot access it on my computer, because it keeps give me a flashing box with the word password ***** and it is flashing also … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
1,119 satisfied customers
Well my i spilled coffee on my keyboard and i turn it
well my i spilled coffee on my keyboard and i turn it upsidedown but i didnt cut it off and now its pressing button and bringing up toolbars and my touch pad is not letting me press nothing … read more
projectx2501-PHD-DBA
projectx2501-PHD-DBA
Director of Information Technology
415 satisfied customers
I received an Uh Oh! message telling me I have exhausted my
I received an Uh Oh! message telling me I have exhausted my options for logging in and must wait 24 hours before attempting again. Unfortunately, I have a 9:00am meeting and must input information int… read more
Benjie
Benjie
Technical Support
Bachelor's Degree
912 satisfied customers
I have been in contact with you regarding an issue with my
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Pete
Pete
Senior Engineer
Bachelor's Degree
3,228 satisfied customers
I have a powershot elph sx620 hs. When I take a picture, the
Hi Andy. My name is***** have a powershot elph sx620 hs … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,441 satisfied customers
Looks like there is a problem with my keyboard, can't type,
Looks like there is a problem with my keyboard, can't type, have changed batteries, still can't get into my computer … read more
Rennan Lui
Rennan Lui
IT Engineer Specialist
Computer Science
658 satisfied customers
I am currently using Quicken Home and Business 2011 on one
Hi, I am currently using Quicken Home and Business 2011 on one computer which is starting to play up ( the computer !). I have bought a laptop to replace it and would like to copy my data files onto i… read more
David L
David L
Bachelor's Degree
5,675 satisfied customers
I have not used my laptop for awhile and obviously forgotten
I have not used my laptop for awhile and obviously forgotten my password … read more
Justin Johnson
Justin Johnson
Owner
4,730 satisfied customers
I ordered a books package thinking they were hardback books
I ordered a books package thinking they were hardback books but they are e-books and I don't have a computer so I need to cancel order but can't get to anyone in thier customer support link. Please he… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
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Need to cancel this subscription. How do i cancell it? Im
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John Lohr
John Lohr
Owner / Technology Specialist
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My Discover Card number has been changed as I lost my other
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Satheeshkumar S M
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My Discover Card number has been changed as I lost my other
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Ricky Expert
Ricky Expert
Bachelor's Degree
2,056 satisfied customers
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Hello. I made a mistake on my name and need to update that. Can you please help? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,866 satisfied customers
My text and icons on the property bar have become so small
My text and icons on the property bar have become so small that I can hardly see them. They were not like that until this week. how do i enlarge them. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
1,119 satisfied customers
Mrs., my computer is not my issue... I have google account
good morning Mrs. Wilson, my computer is not my issue... I have google account and Gmail in which I use my laptop and my LG G5 Android and I've done a bit of research and it seems like I could use my … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,866 satisfied customers
I cant remember my password and my recover is old mobil
i cant remember my password ***** my recover is old mobil number … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,866 satisfied customers

Common computer questions resolved on JustAnswer


The kinds of questions that the computer Experts on JustAnswer handle include:


  • How do I stop automatic payments I don't want?
  • I am trying to delete a folder in Picture which is pinned.
  • I have a Microsoft Surface that I am unable to use because when I enter my password I get no response.
  • I got a virus 2 months ago and I lost all my passwords.
  • I upgraded from Windows 10 Home to Windows 10 Pro and cannot locate the digital key to activate the upgrade - what do I do?

To provide the best assistance, the computer Expert will need to isolate the causes of the problem. You should prepare for your computer question and answer session by doing the following:


  • Have a detailed description of the problem, including when it occurred and how frequently it happens.
  • Have your owner's manuals for any equipment ready.
  • Be sure you can access any equipment and the wires connected to them.

This information will allow the Expert to answer your question promptly and efficiently.