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Purchased T/T Premier 2019 on 11/24/19 from online retailer "bookreat". … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
4,136 satisfied customers
TRYING TO Open Turbo Program and it giving error. Turbo tax
TRYING TO Open Turbo Program and it giving error. JA: Just to clarify, what device is giving you an error code or message? Customer: Turbo tax talking about a permiter JA: What's the brand and model o… read more
Tech Ginie
Tech Ginie
BCA
1,513 satisfied customers
Two Microsoft accounts and cant log in to either. Desk top
i dont no had the same microsoft account for years started study at polytec and now it keeps bringing up the polytech account wont let me do anything with normal account eg cant copy and past to get into work as microsoft login keeps coming up … read more
Rei Guimmayen
Rei Guimmayen
Tech Support
Bachelor's Degree
588 satisfied customers
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Hi .. How r u ? I received a message that someone has been trying to access my Account from Vietnam !!! I tried to login now using the 2FA but couldn't … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
2,520 satisfied customers
I really use use my uber app. but I forgot my password. I
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compuExpert0902
compuExpert0902
PhD senior engineer
Post-Doctoral Degree
136 satisfied customers
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Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,734 satisfied customers
I can not get my code generator. Samsung Galaxy s10+ edge.
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Cody
Cody
Systems Engineer
Bachelor's Degree
3,841 satisfied customers
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IT Specialist
Associate Degree
4,136 satisfied customers
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Rennan Lui
IT Specialist
Associate Degree
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Bachelor of Arts
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Robert H
Robert H
Senior IT Technician
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Chris L.
Chris L.
IT/Web Senior Director
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Bachelor of Science in Information Technology
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Mian-Wisal Ahmad
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MS Electrical Engineering
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Freelance IT Consultant
938 satisfied customers
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I need to update my account to a new master card JA: Just to clarify, what software or device are you updating? Customer: my computer JA: What's the brand and model of your computer? And the Operating… read more
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Common computer questions resolved on JustAnswer


The kinds of questions that the computer Experts on JustAnswer handle include:


  • How do I stop automatic payments I don't want?
  • I am trying to delete a folder in Picture which is pinned.
  • I have a Microsoft Surface that I am unable to use because when I enter my password I get no response.
  • I got a virus 2 months ago and I lost all my passwords.
  • I upgraded from Windows 10 Home to Windows 10 Pro and cannot locate the digital key to activate the upgrade - what do I do?

To provide the best assistance, the computer Expert will need to isolate the causes of the problem. You should prepare for your computer question and answer session by doing the following:


  • Have a detailed description of the problem, including when it occurred and how frequently it happens.
  • Have your owner's manuals for any equipment ready.
  • Be sure you can access any equipment and the wires connected to them.

This information will allow the Expert to answer your question promptly and efficiently.