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Related Computer questions
When in my mail folder, after I click an email I cannot
When in my mail folder, after I click an email I cannot click … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,960 satisfied customers
Forgot my password and trying to get it réset, Well i have
Well i have this young girl using my number and create alway account and others using my number5203699386 … read more
John
John
System/Network administrator
High School or GED
2,839 satisfied customers
I need a refund on a order that was used with my card
I need a refund on a order that was used with my card without my knowing … read more
David L
David L
Bachelor's Degree
6,145 satisfied customers
It's not computer, but my cell phone. I was changing my
It's not computer, but my cell phone. I was changing my e-mail password, also connected to my cell phone. Before I realized My phone screen was locked up and requiring a pass code to unlock the phone … read more
Rafi
Rafi
IT Manager
Bachelors of Science
719 satisfied customers
How do exchange something. Toshiba system 7. I have not. I
I need to know how to exchange some rings.need a smaller… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
1,184 satisfied customers
I ordered and paid for a coat in November of this year and
I ordered and paid for a coat in November of this year and never received the item please advise how this will be resolved … read more
Ricky - Expert Tech
Ricky - Expert Tech
Bachelor's Degree
3,261 satisfied customers
I had a previous Basic Talk box which is now in storage. I
I had a previous Basic Talk box which is now in storage. I bought a used box and want to re-initialize what was on the original box. How do I do that now? … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,960 satisfied customers
I can not remember changing my password. It has been a time
I can not remember changing my password. It has been a long time since I checked my gmail account because I have not had access to a computer for * months. My phone number has changed and I need to up… read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
1,621 satisfied customers
My log in screen for hp desktop will not let me login says I
My log in screen for hp desktop will not let me login says I need a seven digit number? Using my wife's tablet right now. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,307 satisfied customers
My Laptop been down for seven months. I lose all my levels
Hi, my Laptop been down for seven months. I lose all my levels and point, when I tried to sign on, guess what, I can't even do that. I down loaded … read more
Bing
Bing
Freelance IT Consultant
721 satisfied customers
I can't get into my password. My password. Compac - I don't
Compac - I don't know the model number. Operating system is Windows 7. … read more
BobC
BobC
Masters
711 satisfied customers
My Samsung Notebook 9 pro NP940X3N-K01US lithium ion battery
Hello, my Samsung Notebook 9 pro NP940X3N-K01US lithium ion battery has failed. It does not hold any charge and the charging cable can't support certain programs so I need a new battery. I've looked u… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
1,629 satisfied customers
I recently changed the hardware of my computer and had
Hi, I recently changed the hardware of my computer and had previously acquired the key for windows 10 through my university account. Now that I installed windows again on this new hardware and uninsta… read more
Shawn L
Shawn L
IT Instructor/ Network Administrator
AAS
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Vishnu
Vishnu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
412 satisfied customers
The Bluetooth connect has cut off on my HP 8600 printer.
The Bluetooth connect has cut off on my HP 8600 printer … read more
Kent
Kent
Web Developer/Programmer
Bachelor of Science in Information Technology
424 satisfied customers
I have recently subscribed to Kindle Unlimited and have 5
I have recently subscribed to Kindle Unlimited and have 5 books, i can see and read these on my computer but I am at a loss as to how to get these books onto my actual Kindle. i have looked for the au… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
1,629 satisfied customers
I have internet I paid for it Tuesday it was $115 and when I
Okay I have internet I paid for it Tuesday it was $115 and when I shut my box off from the outlet and I'll wait 30 seconds and then I plug it back in it turned Orange then after I'll wait a little bit… read more
David L
David L
Bachelor's Degree
6,145 satisfied customers
I need an email account, was with fast mail .com, computer
I just waned to create a new account with fast mail … read more
ZAID ALAMRO
ZAID ALAMRO
Computer Technician
Masters
433 satisfied customers

Common computer questions resolved on JustAnswer


The kinds of questions that the computer Experts on JustAnswer handle include:


  • How do I stop automatic payments I don't want?
  • I am trying to delete a folder in Picture which is pinned.
  • I have a Microsoft Surface that I am unable to use because when I enter my password I get no response.
  • I got a virus 2 months ago and I lost all my passwords.
  • I upgraded from Windows 10 Home to Windows 10 Pro and cannot locate the digital key to activate the upgrade - what do I do?

To provide the best assistance, the computer Expert will need to isolate the causes of the problem. You should prepare for your computer question and answer session by doing the following:


  • Have a detailed description of the problem, including when it occurred and how frequently it happens.
  • Have your owner's manuals for any equipment ready.
  • Be sure you can access any equipment and the wires connected to them.

This information will allow the Expert to answer your question promptly and efficiently.