Connect one-on-one with a computer expert who will answer your question
Expert avatar
Engineer John, Computer Science Engineer
3,380 satisfied customers
Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified
Pearl avatar
Pearl Wilson, Assistant
10 Tech Support Specialists are Online Now

For online computer support, ask a computer technician

Verified tech support specialists are online around the clock and ready to answer your question online or by phone. 
Related Computer questions
I have a self install kit for wifi. I hooked it up and have
Hi I have a self install kit for wifi. I hooked it up and have a solid blue light. I connect to wifi network and enter password. I get a wifi signal on my device. But then I still can't access the int… read more
Steven M
Steven M
Bachelors
466 satisfied customers
I don't know how to reset my forgotten password. Hp. Go
I don't know how to reset my forgotten password JA: Just to clarify, what device or product are you trying to access? Customer: hp JA: What HP model do you have? And the Operating System (OS)? Custome… read more
Francisco
Francisco
Technical Support
Bachelor's Degree
6,208 satisfied customers
I need to update my debit card information
I need to update my debit card information JA: Okay, I'll connect you to the Computer Expert who can help you. Does anyone else have access to this account? Customer: no JA: Is there anything else the… read more
Robert
Robert
Data Engineer
Master's Degree
3,615 satisfied customers
I'm locked out of my account. Can't fix. Need help.
I'm locked out of my account. Can't fix. Need help … read more
Adnan Ali
Adnan Ali
Experienced IT Manager
Management Information Systems
2,816 satisfied customers
I need to cancel free subscription at this time I plan to
I need to cancel free subscription at this time I plan to start back up after March … read more
Adnan Ali
Adnan Ali
Experienced IT Manager
Management Information Systems
2,816 satisfied customers
I don't remember my current apple password. 720-616-0429 -
Are you logged into your dianekalcevic7778 account on any other devices?… read more
Maria-Nina
Maria-Nina
Bachelor's degree /Scholar
4,194 satisfied customers
Cannot locate my Apple Password. [email protected]
Are you logged into your hjds account on any other devices?… read more
Cody
Cody
Systems Engineer
Bachelor's Degree
10,969 satisfied customers
I am being charged each month for stars by roku but I do not
I am being charged each month for stars by roku but I do not find stars in my roku account … read more
Jason Jones
Jason Jones
IT & Network Consultant
AAS Information Technology
16,614 satisfied customers
Why is my acct frozen? I am 72 years old - my knowledge of
I am 72 years old - my knowledge of the computer is limited - Why cant my customers add money to my acct. - I have more than a fewcustomers / do you want to know their names ?… read more
Jason Jones
Jason Jones
IT & Network Consultant
AAS Information Technology
16,614 satisfied customers
I want to cancel my free trial of Flight Aware. I
Hi Pearl, I want to cancel my free trial of Flight Aware. I accidentally signed up for it. … read more
A. Stevens
A. Stevens
IT Administrator
Bachelor's Degree
840 satisfied customers
I took the genie boxes to fedx to be returned to you and
I took the genie boxes to fedx to be returned to you and they were back on my front porch this morning. How do I get them back to you.; My computer is fine. I need help returning the tv genie boxes wh… read more
Ren
Ren
IT Specialist
Associate Degree
13,770 satisfied customers
I tried to get YouTube tv with my yahoo account and it
I tried to get YouTube tv with my yahoo account and it wouldn't let me, so I got a gmail account and now it has charged me twice on my credit card. Also I thought I had a two week trial. … read more
Ren
Ren
IT Specialist
Associate Degree
13,770 satisfied customers
I'm having issues with my prime video. My tv and roku
I can connect to other streaming channels just not prime video… read more
Jason Jones
Jason Jones
IT & Network Consultant
AAS Information Technology
16,614 satisfied customers
How can I delete a message I sent on Google chat?
How can I delete a message I sent on Google chat? JA: Is there anything else the Computer Expert should know before I connect you? Rest assured that they'll be able to help you. Customer: no… read more
Mr.Med
Mr.Med
5,844 satisfied customers
I'm blocked from my Google account.I really need my email
I'm blocked from my Google account.I really need my email back … read more
Rukky
Rukky
Computer Science
453 satisfied customers
I need to delete my account from my card but do not know the
I need to delete my account from my card but do not know the ID or password … read more
Ashu Gupta
Ashu Gupta
Software Developer
Bachelors in Computer Application
2,010 satisfied customers
Cancel my subscription
Cancel my subscription JA: Okay, I'll connect you to the Computer Expert who can help you. Does anyone else have access to this account? Customer: no JA: Is there anything else the Computer Expert sho… read more
Kent
Kent
Computer Expert
Bachelor of Science in Information Technology
3,709 satisfied customers
Can you give me a total amount of what has been paid to
Can you give me a total amount of what has been paid to ***** ***** through my Venmo acct? … read more
Adnan Ali
Adnan Ali
Experienced IT Manager
Management Information Systems
2,816 satisfied customers

Common computer questions resolved on JustAnswer


The kinds of questions that the computer Experts on JustAnswer handle include:


  • How do I stop automatic payments I don't want?
  • I am trying to delete a folder in Picture which is pinned.
  • I have a Microsoft Surface that I am unable to use because when I enter my password I get no response.
  • I got a virus 2 months ago and I lost all my passwords.
  • I upgraded from Windows 10 Home to Windows 10 Pro and cannot locate the digital key to activate the upgrade - what do I do?

To provide the best assistance, the computer Expert will need to isolate the causes of the problem. You should prepare for your computer question and answer session by doing the following:


  • Have a detailed description of the problem, including when it occurred and how frequently it happens.
  • Have your owner's manuals for any equipment ready.
  • Be sure you can access any equipment and the wires connected to them.

This information will allow the Expert to answer your question promptly and efficiently.