Connect one-on-one with a computer expert who will answer your question
Expert avatar
Engineer John C., Computer Science Engineer
3,336 satisfied customers
Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified
Pearl avatar
Pearl Wilson, Assistant
2 Tech Support Specialists are Online Now

For online computer support, ask a computer technician

Verified tech support specialists are online around the clock and ready to answer your question online or by phone. 
Related Computer questions
Light won't turn off. Device is fine (I think), but the
device is fine (I think), but the white tracking light is on, and I can't get it to turn off … read more
Kent
Kent
Web Developer/Programmer/Computer Tech.
Bachelor of Science in Information Technology
2,395 satisfied customers
I want to cancel my membership. No they just charged me for
My name is ***** ***** I want to cancel my membership … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
6,030 satisfied customers
How about two Google Play cards when my girlfriend went to
How about two Google Play cards when my girlfriend went to activate them they said wrong activation they're $200 $100 a card what can I do about it … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
10,265 satisfied customers
Eye my son just swiped on the bar that said play for items
Eye my son just swiped on the bar that said play for items on wish witch cost $850 I didn't want to pay I need my cash back please can u help me or give me Australian phone number … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
2,367 satisfied customers
Help me someone opened a Facebook account in didn't want to
Please help me someone opened a Facebook account in my name I didn't want to be on Facebook … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
26,369 satisfied customers
I want to want did paid on cdit card endin5359 of 65.00
i want to want did paid on cdit card endin5359 of 65.00 dollers … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
6,030 satisfied customers
Goggle says I'm not old enough to have an account and won't
Goggle says I'm not old enough to have an account and won't let me in … read more
Francisco
Francisco
Technical Support
Bachelor's Degree
2,977 satisfied customers
My Facebook account has been hacked and the two factor
Hi my Facebook account has been hacked and the two factor authentication and form of acceptable ID has been changed so I can't get on to my account. I've sent Facebook through multiple forms of ID but… read more
Shawn
Shawn
IT Analyst / Consultant
Masters in Information Systems
4,387 satisfied customers
I need my microsoft password. Windows 10. Hp. I don't know
I need my microsoft password JA: Just to clarify, what device or product are you trying to access? Customer: windows 10 JA: What's the brand and model of your computer? Customer: Hp JA: How long has t… read more
Shawn
Shawn
IT Analyst / Consultant
Masters in Information Systems
4,387 satisfied customers
Who do I speak with to get into my google account. No or I'm
No or I'm not too sure it's a possibility but it's telling me to put in my account recovery number but I did and I don't have access to that number anymore … read more
AnnaMarie
AnnaMarie
Bachelor's Degree
2,113 satisfied customers
I forgot my password and I can't access my gmail account
I forgot my password ***** I can't access my gmail account … read more
Rei Guimmayen
Rei Guimmayen
Tech Support
Bachelor's Degree
3,458 satisfied customers
I want to change my apple ID password, can you help?. Email
Hi James, I want to change my apple ID password, can you help? My name is*****: Hi. The Computer Expert can help you recover your account. Do you have an email address or phone number linked to it? Cu… read more
Kent
Kent
Web Developer/Programmer/Computer Tech.
Bachelor of Science in Information Technology
2,395 satisfied customers
I am unable to sign into Google, plz. heip. Help., my old
help., my old phone number was...***-***-**** but I just got a new phone and number...it is(###) ###-#### My email address is***@******.***. unable to get emails or codes to sign in. … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
10,265 satisfied customers
I have paid for peacock wrestling.gave my card number.it
i have paid for peacock wrestling.gave my card number.it want let me in for pp to night … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
6,030 satisfied customers
Who do I call with a security question? It involves someone
It involves someone from”paypal” who is calling me with an unexplained $599!charge and who wants to connect into my paypal account … read more
Francisco
Francisco
Technical Support
Bachelor's Degree
2,977 satisfied customers
I need to talk with you. Wow computer frozen up last
I need to talk with you JA: What device or product does this involve? Customer: wow computer frozen up last Thursday. JA: What's the brand and model of your computer? And the Operating System (OS)? Cu… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
26,369 satisfied customers
Code 14 please contact tech support on my neo ion FCCE
code 14 please contact tech support on my neo ion FCCE watch … read more
De Veyra
De Veyra
Bachelor of Science in Information Technology
3,560 satisfied customers
Nothing wrong with computer can't take a screenshot of
Nothing wrong with computer can't take a screenshot of receipt want to know why card purchase of $100.00 was not good would not load data … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
10,265 satisfied customers

Common computer questions resolved on JustAnswer


The kinds of questions that the computer Experts on JustAnswer handle include:


  • How do I stop automatic payments I don't want?
  • I am trying to delete a folder in Picture which is pinned.
  • I have a Microsoft Surface that I am unable to use because when I enter my password I get no response.
  • I got a virus 2 months ago and I lost all my passwords.
  • I upgraded from Windows 10 Home to Windows 10 Pro and cannot locate the digital key to activate the upgrade - what do I do?

To provide the best assistance, the computer Expert will need to isolate the causes of the problem. You should prepare for your computer question and answer session by doing the following:


  • Have a detailed description of the problem, including when it occurred and how frequently it happens.
  • Have your owner's manuals for any equipment ready.
  • Be sure you can access any equipment and the wires connected to them.

This information will allow the Expert to answer your question promptly and efficiently.