Connect one-on-one with a tech support specialist who will answer your question
Expert avatar
Andy, Computer Consultant
5,316 satisfied customers
11yr exp, Comp Engg, Internet expert, Web developer, SEO
Pearl avatarPearl Wilson, Assistant
8 Tech Support Specialists are Online Now

For online computer support, ask a computer technician

Verified tech support specialists are online around the clock and ready to answer your question online or by phone. 

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,230 satisfied customers

Certificate Course In Computer Maintenance

Dan

Dan

IT/Broadcast Engineer

508 satisfied customers

Steve Asher

Steve Asher

59 satisfied customers

Moses C

Moses C

572 satisfied customers

Randy Computer Tech

Randy Computer Tech

1,753 satisfied customers

Richard

Richard

IT Manager

3,398 satisfied customers

Ricky Kresslein

Ricky Kresslein

797 satisfied customers

Josh

Josh

It Support Specialist

5,149 satisfied customers

Sheri

Sheri

423 satisfied customers

Cody

Cody

2,167 satisfied customers

Samuel NetEngineer

Samuel NetEngineer

474 satisfied customers

Cris

Cris

60 satisfied customers

GeekGal

GeekGal

IT Director

520 satisfied customers

Aaron B

Aaron B

Computer Repair Technician

428 satisfied customers

Isaac Franklin

Isaac Franklin

1,135 satisfied customers

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Fast help with your computer questions


Technology is amazing ñ when it works correctly. Unfortunately, the complexity of most computers means that they regularly encounter problems. By definition, a computer is any electronic device that stores and processes data according to the instructions provided by a variable program. While the definition seems intimidating, it's nothing compared to the complexity of designing the devices and the programs that control them. Whether you are discussing a smart phone, a laptop or a supercomputer, the problems and solutions that they encounter are confusing and intimidating. This is when you need to ask computer experts for help.


When you start to have trouble with any piece of technology, you need to ask a computer expert to get it resolved. This is where online help for computers from the Experts on JustAnswer can be an invaluable resource, making sense of your computer question and answering with the instructions you need.


What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

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JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
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Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
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Dan
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IT/Broadcast Engineer
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508 satisfied customers
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Common computer questions resolved on JustAnswer


The kinds of questions that the computer Experts on JustAnswer handle include:


  • How do I stop automatic payments I donít want?
  • I am trying to delete a folder in Picture which is pinned.
  • I have a Microsoft Surface that I am unable to use because when I enter my password I get no response.
  • I got a virus 2 months ago and I lost all my passwords.
  • I upgraded from Windows 10 Home to Windows 10 Pro and cannot locate the digital key to activate the upgrade - what do I do?

To provide the best assistance, the computer Expert will need to isolate the causes of the problem. You should prepare for your computer question and answer session by doing the following:


  • Have a detailed description of the problem, including when it occurred and how frequently it happens.
  • Have your ownerís manuals for any equipment ready.
  • Be sure you can access any equipment and the wires connected to them.

This information will allow the Expert to answer your question promptly and efficiently.