Common computer questions resolved on JustAnswer
The kinds of questions that the computer Experts on JustAnswer handle include:
- How do I stop automatic payments I don't want?
- I am trying to delete a folder in Picture which is pinned.
- I have a Microsoft Surface that I am unable to use because when I enter my password I get no response.
- I got a virus 2 months ago and I lost all my passwords.
- I upgraded from Windows 10 Home to Windows 10 Pro and cannot locate the digital key to activate the upgrade - what do I do?
To provide the best assistance, the computer Expert will need to isolate the causes of the problem. You should prepare for your computer question and answer session by doing the following:
- Have a detailed description of the problem, including when it occurred and how frequently it happens.
- Have your owner's manuals for any equipment ready.
- Be sure you can access any equipment and the wires connected to them.
This information will allow the Expert to answer your question promptly and efficiently.