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My network computer connection ("User1") times out after
My network computer connection ("User1") times out after only about 6 minutes of inactivity, making me have to retype my Username and Password. Can you remote access my computer and fix this? … read more
ZAID ALAMRO
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I have a four or five year old apple mac book pro laptop
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I have an HP laptop. Nothing comes up but a blue screen? Can
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Benjie Marquez
Benjie Marquez
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I tried to open my Microsoft Media Player today and all that
I tried to open my Microsoft Media Player today and all that I can open is my play list. It works fine but rest of file will not open but it says I have over 3000 song. Also I can use a tune up. … read more
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ZAID ALAMRO
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I need to know the firmware needed for my S8 SM-G950U. I
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Benjie Marquez
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I need to reset my password it was Gtman 72 Windows 10 Mir
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Richard
Richard
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Hi I had bought a laptop from my school and I just cracked the screen the other day and I was wondering if my warranty would cover that … read more
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Richard
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I can't watch any shows on hulu online error 5003 I do not
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John Castle
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Michael T
Michael T
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UranIT
UranIT
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Associate Degree
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I have wordperfect 8. My laptop hard drive crashed and Dell
I have wordperfect 8. My laptop hard drive crashed and Dell replaced it. But I had to reinstall wordperfect 8. As a result I have to reset all the commands to the way I had them before. But now I am h… read more
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Common computer questions resolved on JustAnswer


The kinds of questions that the computer Experts on JustAnswer handle include:


  • How do I stop automatic payments I don't want?
  • I am trying to delete a folder in Picture which is pinned.
  • I have a Microsoft Surface that I am unable to use because when I enter my password I get no response.
  • I got a virus 2 months ago and I lost all my passwords.
  • I upgraded from Windows 10 Home to Windows 10 Pro and cannot locate the digital key to activate the upgrade - what do I do?

To provide the best assistance, the computer Expert will need to isolate the causes of the problem. You should prepare for your computer question and answer session by doing the following:


  • Have a detailed description of the problem, including when it occurred and how frequently it happens.
  • Have your owner's manuals for any equipment ready.
  • Be sure you can access any equipment and the wires connected to them.

This information will allow the Expert to answer your question promptly and efficiently.