How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have a computer that I have not used in a time and im

Customer Question

My name is***** have a computer that I have not used in a long time and im trying to get it to work. Do I have pay anything to get this done?
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: LT2811u/ windoes7
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: im not sure, I just want to get it working
Submitted: 9 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 9 months ago.

Dear Lloyd,

thank you very much for your question. My name is***** and I will be assisting you today.

Can you please let me know what the exact issue is with your old computer? Does it not power on or what exactly happens?

Thanks for your patience and best regards,

Lorenz Vauck