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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I tried to upgrade yesterday and now I notice that when

Customer Question

I tried to upgrade yesterday and now I notice that when bring up Skype, nothing happens when I try to get on-line. Could you help me? I am at(###) ###-####
JA: What kind of computer do you have?
Customer: Gateway with Windows 10
JA: Have you installed any updates recently?
Customer: Yes, I cued in an upgrade for Skype yesterday and noticed that my Skype has been shut down since then.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no, that's it.
Submitted: 10 months ago.
Category: Computer
Expert:  John replied 10 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Could you please provide the following details.

Are you using the Skype desktop version or the inbuilt version ?

Thank you

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