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Hi and thank you for your question.
Just to clarify, are you looking to add the payment method for purchasing apps on the Windows Store?
Please reply at the box below, and then click Send.
OK. Please open up the Windows Store now, and then click on your user icon (circle icon) at the top of the Store window. Next, click "Payment Options".
Sign in to your Microsoft account, when prompted; do you see your payment methods listed on the page that opens up?
OK. Please tap on that existing card there, and then click "Remove".
Done that, re-open the Windows Store and try to purchase an app - it will prompt you to add and use a new payment method thereafter, and you can then add your second payment method accordingly.
Do keep me posted on the results. If you need more help, please use the Reply box below to continue our conversation.
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Hmm, that's odd. Please allow me a couple of minutes.
Can we go ahead with a free remote session so that I can check the payments screen for you now?
OK, let's get started with the remote session now. Please open up the following link:
On the page that opens up, click on "I Agree".
Follow the on-screen prompts to download and OPEN/RUN the "Elsinore Screen Connect" remote file, and we will be connected.
Connected now; thank you.
Hello! My name is*****I am a certified computer professional who will assist you.It looks like the previous Expert is not available any more. I can continue assisting you.Please tell me if you still require assistance with adding a payment method for Windows Store?I am awaiting your reply.Thanks,IT Miro
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
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