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Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
Are you referring to the DVD/CD drive in your computer? If yes, please get into Windows, click the Start button and select Computer/ My Computer.
Then, you will see the CD Rom drive over there. Right click on it and select Eject.
If you are not able to find that, please let me know the exact model number of your Laptop.
If the issue persists, or you have any questions, please be back and let me know.If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!Thank you!
S H E F I N
Please go to the link below, click I agree, download and run Elsinore Client software, so that I can access your computer.