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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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After upgrade to win 10 ver 1607 I cannot access my cd drive

Customer Question

After upgrade to win 10 ver 1607 I cannot access my cd drive nor stick drive.
JA: What kind of computer do you have?
Customer: HP pavillion
JA: Have you installed any updates recently?
Customer: windows 10 ver 1607
JA: Anything else you want the computer expert to know before I connect you?
Customer: when will I expect upgrade to 1607 to correct the problem of access to CD drive?
Submitted: 11 months ago.
Category: Computer
Expert:  Dan replied 11 months ago.

Hello and thank you for your question. I look forward to assisting you today. Have you checked with the drive manufacturer for driver updates? That has been a problem with the Windows 10 upgrade.