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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I got locked out of my phone but found my pass word on bill

Customer Question

i got locked out of my phone but found my pass word on bill how can i activate it
JA: When did you last reset your username and password?
Customer: two days ago
JA: Have you installed any updates recently?
Customer: wanted to go to default
JA: Anything else you want the computer expert to know before I connect you?
Customer: not knowing thumb print wouldn't work
Submitted: 11 months ago.
Category: Computer
Expert:  IT Miro replied 11 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 11 months ago.

Please tell me the make and model of your phone. Also, what do you see on the screen when you turn it on?

Thanks,

IT Miro

Expert:  IT Miro replied 11 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro