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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I use MSN for my email. My husband & I have separate email

Customer Question

I use MSN for my email. My husband & I have separate email accounts and right now our address books have become intrmixed and I can't sepearte them. Can you tell me how to do this
JA: Just to clarify, what email service provider are you using for this account?
Customer: msn email
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: nothing that I can think of
Submitted: 8 months ago.
Category: Computer
Expert:  Martin replied 8 months ago.

Hello, how are you?

How long ago did they become intermixed?

Customer: replied 8 months ago.
It just happened about 4 days ago.
Customer: replied 8 months ago.
Is there something I can do myself or do you have to undo what's going on?
Expert:  Martin replied 8 months ago.

Sure, I can give you steps instead if you like if you're a little bit technical minded

Do you know how to bring up the previous versions of the PST file?

Expert:  Martin replied 8 months ago.

Please accept the remote support offer once more, then From your computer click the following link:

https://ngmt.screenconnect.com/?Session=77e3fc60-eaa8-47c5-b6fc-5f2bfbcc579b

Then click Join your session -->

And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client

Let me know once you've done that or if you need additional steps.

Martin

Customer: replied 8 months ago.
please cancel this service and refund my money
Expert:  Martin replied 8 months ago.

You can do so here:

ww2.justanswer.com/contact-us