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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I try to burn a file from windows media player,awindow comes

Customer Question

I try to burn a file from windows media player,awindow comes up that says-window media can't burn some of the files. click the icon next to the files in the burn list.
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: hp all in one system 10
JA: Have you installed any updates recently?
Customer: just the ones it does automatically
JA: Anything else you want the computer expert to know before I connect you?
Customer: this started about week ago
Submitted: 9 months ago.
Category: Computer
Expert:  Bryan replied 9 months ago.

Hi, and thank you for your question.

Just to clarify, are you trying to burn music files to disk or some other files?

Please reply at the box below, and then we will continue further.

Expert:  Bryan replied 9 months ago.

Hi again, I have closed out the other duplicate question you opened up for this issue. Please be sure to reply back to me on this page itself (using the Reply box below), and I'll then continue to assist further. Thank you.

Expert:  Bryan replied 9 months ago.

I have also sent you a minimal offer for remote service now, that will allow me to connect directly to your screen and assist you with the burning issue. Once you accept the offer, I'll provide you with further directions to connect accordingly.

Customer: replied 9 months ago.
I want to opt out on just answer
Customer: replied 9 months ago.
I want to cancel your servie