Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Computer

My friend has a windows vista and needs to know how to

Customer Question
disable bios memory such as...
My friend has a windows vista and needs to know how to disable bios memory such as cashing and shadowing
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: Dells studio 1737 vista
JA: Have you installed any updates recently?
Customer: She was trying to put the newest version of windows 7 on about 2 weeks ago and was running till today
JA: Anything else you want the computer expert to know before I connect you?
Customer: It was on Oct 12 she downloaded windows 7. Her number is(###) ###-####Her name is Kathy
Submitted: 1 year ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 10 minutes by:
11/1/2016
Tech Support Specialist: Joseph Varner,
 replied 1 year ago
Joseph Varner
Category: Computer
Satisfied Customers: 76
Experience: Enterprise Support Specialist at Arthur J Gallagher
Verified

Hi, my name is ***** ***** I am happy to assist!

Check with your System Maker (Motherboard Maker for custom systems) Support, their on-line
documentation and drivers, and ask in their forums about any known issues with your equipment.

That advice (disabling BIOS options) is rarely needed with today's equipment so ignore it for now.
Do check for updates to the BIOS, low level chipset drivers, and the other major on-board and
separate device drivers. See the driver update methods in the troubleshooter link below (2nd one).
Run DriverView - set VIEW to Hide Microsoft drivers - update those without Dump in their names.

=====================================================================

Resolving stop (blue screen) errors in Windows 7
http://windows.microsoft.com/en-US/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

Check this thread for information using BlueScreenView, MyEventViewer and other methods
to troubleshoot BlueScreens - top 3 replies (+1 other).

Troubleshooter :
http://answers.microsoft.com/en-us/windows/forum/windows_7-system/sometimes-i-get-a-blue-screen-when-using-ie-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990

We can analyze the minidumps if you make them available from the SkyDrive or other file
sharing sites (such as MediaFire). If you have problems uploading the minidumps copy
them to the Desktop or the Documents folder and upload them from there.

Zip or upload the contents of C:\Windows\minidump

Use SkyDrive to upload collected files
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

-------------------------------------------------------------------------

Also do this so you can see the likely bluescreens.

Windows Vista automatically restarts if your PC encounters an error that causes it to crash.
(also Windows 7)
http://www.winvistatips.com/disable-automatic-restart-t84.html

===========================================================

Check with these utilities to see if any information can be gathered :

This is an excellent tool for posting Blue Screen Error Information

BlueScreenView - Free - scans all your minidump files created during 'blue screen of death'
crashes, and displays the information about all crashes in one table.
http://www.nirsoft.net/utils/blue_screen_view.html

-------------

MyEventViewer can be checked at the time of the BlueScreen (BSOD) to within a second or
so of the time of the BSOD to provide more information as to possible cause - see TIP.

MyEventViewer - Free - a simple alternative to the standard event viewer of Windows.
TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file -
set it to a bit before and after the time of the BSOD.
http://www.nirsoft.net/utils/my_event_viewer.html

------------

AppCrashView - Free - a small utility for Windows Vista and Windows 7 that displays the
details of all application crashes occurred in your system. The crashes information is extracted
from the .wer files created by the Windows Error Reporting (WER) component of the operating
system every time that a crash is occurred. AppCrashView also allows you to easily save the
crashes list to text/csv/html/xml file.
http://www.nirsoft.net/utils/app_crash_view.html

Hope this helps.

Ask Your Own Computer Question
Ask Joseph Varner Your Own Question
Joseph Varner
Joseph Varner
Joseph Varner
Category: Computer
Satisfied Customers: 76
76 Satisfied Customers
Experience: Enterprise Support Specialist at Arthur J Gallagher

Joseph Varner is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,228 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,167 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I can't get into my Emails-password not accepted even though
I can't get into my Emails-password ***** accepted even though I said to … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
435 satisfied customers
It won't connect with the internet. I get a stop code:
It won't connect with the internet. I get a stop code: inaccessible boot device message. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Gateway GT5682. A little ancient......usb ports not working.
Gateway GT5682. A little ancient......usb ports not working. Keyboard is a ps/2 plug in. So keyboard works. … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
Nothing...want to cancel my SKYPE contract and phone# Have
nothing...want to cancel my SKYPE contract and phone# … read more
ChrisC
ChrisC
PC Technician
Associate Degree
660 satisfied customers
I purchased Office 365 yesterday from a Staples outlet but I
My name is ***** ***** I purchased Office 365 yesterday from a Staples outlet but I cant seem to get it to load. I have the 5 user edition … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
435 satisfied customers
I bought Microsoft Office 365 at WalMart the same day I
I bought Microsoft Office 365 at WalMart the same day I bought a Lenovo computer. The computer has had a catastrophic failure and the only thing I have is the Product Key. What do I need to do to get … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
435 satisfied customers
Have Kingston USB flash, 16 Gb. last week made a photo in
Hello, have Kingston USB flash, 16 Gb. last week made a photo in photo salon, and they downloaded photo on it. don't know how they did that. But now when I'm using it, I noticed that name of my flash … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,282 satisfied customers
The billing platform for ceasar's slots is locked on the UK.
The billing platform for ceasar's slots is locked on the UK. I cannot purchase coins with my credit card as I don't live in the UK … read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
Many times my computer was urged to very important updated.
Many times my computer was urged to very important updated. But many time when I get updated the computer was hang up. The updated still not finished. The screen was black out, just like tonight. What… read more
Cody
Cody
Computer Science
1,723 satisfied customers
HiI have forgoten my password. I'm trying to change access
HiI have forgoten my password JA: What exactly are you having trouble accessing? Customer: I'm trying to change access my apple code JA: When did you last change your password ***** Apple ID? Customer… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
953 satisfied customers
Microsoft called and said do not uses my computer,and have
Microsoft called and said do not uses my computer,and have someone look into the problem … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,275 satisfied customers
I can't get in to open a account. When I get to the app
Never I just installed it a few minutes ago my son gave me a iPad for xmas … read more
Mike Taylor
Mike Taylor
40 satisfied customers
My sound driver disappeared when i downloaded an intel
Hi my sound driver disappeared when i downloaded an intel upgrade. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
435 satisfied customers
How do I make a formal complaint to google about a google
How do I make a formal complaint to google about a google employee who was rude and disconnected me without saying why just because I was asking why gmail won't let me change my number so I can sign i… read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
My message account on facebook seems to be being used by a
my message account on facebook seems to be being used by a bot sending false and damaging messages. How do I change my password? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
953 satisfied customers
I've got an old email address with Apple I've no idea of my
Hi I've got an old email address with Apple I've no idea of my password ***** log in and I desperately need an app installed … read more
Moses C
Moses C
Bsc
347 satisfied customers
I need to know what services I can get help with if I take
I need to know what services I can get help with if I take my laptop to a Microsoft store? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
I use outlook for my email. i now have a company address
i use outlook for my email***@******.***. i now have a company address [email protected] which is google. if there a way to put em1990 into ms outlook so i can request and receive meeting as i do with sales7… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
435 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x