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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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All of my information has been changed and i cannot get into

Customer Question

all of my information has been changed and i cannot get into my account.i need to change my phone number, put in a new e-mail and password
JA: When did you last reset your username and password?
Customer: I just tried. I cannot reset because of new email and phone. I do no longer have access to previous email and pjone
JA: Have you installed any updates recently?
Customer: no. do not know how
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Computer
Expert:  Cory replied 9 months ago.

Welcome, I am Cory. Thank you for asking your question today.

What account are you trying to access?