How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Need to reinstall my wordperfect office X 5. had a virus,

Customer Question

need to reinstall my wordperfect office X 5. had a virus, when removed my original program was deleted
JA: How much experience do you have with this particular machine?
Customer: not a lot but I do have the original serial number
JA: Have you installed any updates recently?
Customer: none
JA: Anything else you want the computer expert to know before I connect you?
Customer: no, I also lost my Microsoft office which I had to repurchase since I did not have my up dated version
Submitted: 8 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 8 months ago.

Dear Client,

thank you very much for your question. My name is***** and I will be assisting you today.

If you wish, I can re-install your Wordperfect Office X5 for you directly at your computer via a remote connection? Is this what you have been looking for?

Thanks for your patience and best regards,

Lorenz Vauck

Related Computer Questions