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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I HAD WIN 10 FREE UPGRADE FOR SEVERAL MONTHS LOG ON TODAY

Customer Question

I HAD WIN 10 FREE UPGRADE FOR SEVERAL MONTHS LOG ON TODAY AND ITS GONE! I HAVE SOME FILES IN DOCUMENTS AND CANT OPEN THEM NOW?
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: UP DATES INSTALLED 10/27/2016
JA: How much experience do you have with this particular machine?
Customer: NO BAD I GUESS
JA: Have you installed any updates recently?
Customer: MICRO SOFT DID
JA: Anything else you want the computer expert to know before I connect you?
Customer: ?
JA: What confuses you?
Customer: WHAT HE NEEDS TO KNOW
Submitted: 8 months ago.
Category: Computer
Expert:  Martin replied 8 months ago.

Hello and welcome.

Are you contacting me from the computer in question?

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